Customer Operations Specialist (North Sydney)

Customer Operations Specialist (North Sydney)

13 Aug
|
Sazerac
|
North Sydney

13 Aug

Sazerac

North Sydney

Sazerac Company Overview

Sazerac AUNZ North Sydney, NSW

Permanent FT

About Sazerac Build your career at Sazerac – with almost 400 years of rich history, Sazerac has thrived as an independent, family-owned global company. Sazerac produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blantons, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball and Southern Comfort.

Sazerac AUNZ is driven by a bold vision of being a highly successful builder of global spirits brands and creating a workplace as innovative as the drinks it produces. Our mission is to raise the bar by crafting breakthrough spirits that disrupt the industry, all while prioritising the people at the heart of our business—our customers, employees, and suppliers.

The Opportunity

We are looking for a dynamic, customer obsessed individual to join our Supply Chain team. Working closely with Sales and Marketing teams along with our 3rd Party Logistics providers, you will make it your priority to ensure timely and accurate delivery of stock to customers. Reporting into the Supply Chain Operations Manager AUNZ, your main responsibilities will include: Processing customer sales orders and working with 3rd party logistics providers owning on time and in full delivery

Proactive customer communication, ensuring all updates are provided and queries resolved in a timely manner





Owning distribution and logistics partners interactions throughout the order to cash cycle

Drive investigations to problem solve logistics errors and returns for customers

Relationship development and management internally and externally with customers and stakeholders

Supporting broader Supply Chain team as needed

Supporting continuous improvement initiatives What are we looking for? Minimum 3-5 years of proven experience within FMCG, operations or liquor industry

Prior working experience in SAP, Oracle or other ERP

Customer focused, customer obsessed mindset with a solid understanding of warehousing & transport

Excellent problem-solving, analytical thinker, can work independently or within a team

Strong written and verbal communication skills with the ability to collaborate effectively with cross-functional teams

Intermediate Excel skills, Excellent IT skills with the ability to learn new systems

Excellent attention to detail, organization and time management that ensures each customer order is managed end to end efficiently and accurately within desired timeframes Some of the excellent things about working at Sazerac: Work with a genuinely awesome bunch of like-minded people who make work fun, rewarding and a great place to be

Central office location 1 minute walk from North Sydney train station - with an amazing inhouse bar!

Flexible working options including WFH

Great employee benefits such as fitness and wellness programs, volunteer days and a day off for your birthday. If this sounds like you, we would love to hear from you. Please click "apply now".

📌 Customer Operations Specialist (North Sydney)
🏢 Sazerac
📍 North Sydney

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer operations specialist (north sydney) / north sydney

Subscribe to this job alert:

Get the latest job offers by email for: customer operations specialist (north sydney) / north sydney