We’re Hireup, delivering disability and aged care support as it should be.

Our story. It started with a family and their challenge to find disability support that worked for them. They needed more, and knew that people with disability could have more independence, choice and control in their lives. The Hireup purpose was born, and now we strive to enable the pursuit of a good life for everyone.

Support as it should be. We’re Hireup and we’ve supported thousands of clients and support workers across Australia. Now, we’re on a mission to ensure that people living with disability and elderly Australians can access the right support for the moments that matter for them. We do this through combining digital tools with the reliability of someone to help when it matters most.

The ask? Our mission sets a new standard for disability and aged care support, working in a world of transformation whilst delivering reliable services every day. Authenticity, curiosity and tenacity is a must. Resilience will be key. We will live the ‘power of yes’ and push for the best (we might not always get it right!) but we’ll work together to tackle opportunities, hold each other up and be there in the moments that matter to you and our community.

What You’ll Do - Engineering Manager (Product Experience)

Hybrid: Wynyard (Sydney) / Richmond (Melbourne)

We are seeking an Engineering Manager to lead and empower a high-performing squad of engineers while shaping the technical architecture and direction of our platform.

This isn't just a people-management role, it’s an prospect for a seasoned technical leader who still loves getting under the hood. In this role, you will lead at a technical level by shaping our technical architecture, evaluating solution options, and directly addressing complex user problems. You will bring practical experience leveraging AI and automation to solve real-world user challenges and optimise delivery enablement

Technical Leadership

- Lead Technical Strategy & Architecture:



Oversee the domain architecture and technical health of your domain. Build out solution options hands-on and lead complex architectural decisions
- Solve User Problems with AI & Automation: Apply practical AI implementation and enablement strategies to solve customer problems, streamline engineering processes, and advance our product.
- Customer-Facing Execution: Partner closely with Product Managers and Designers to articulate strategy, manage scope, facilitate key decision points, and build customer-facing features that scale gracefully.
- Quality & Code Maintenance: Actively review and contribute to Pull Requests (PRs) to support the team, maintain oversight of technical debt, ensure standards are met, and jump in on light deliverables without blocking team velocity.
- Strategic Alignment: Partner with senior technology leadership to surface domain challenges and align squad execution with Hireup’s broader technical strategy.

People Leadership

- People Management: Lead, mentor, and grow a team of engineers through impactful 1:1s, clear career pathways, and continuous growth conversations.
- Uplift Capability: Actively identify opportunities for engineering capability growth, guiding and leveling up the technical competency within your team.
- Delivery Accountability: Ensure the team delivers on agreed product outcomes efficiently while keeping team efficiency and quality metrics front of mind.

Your Background

- Proven Engineering Leadership: Strong software engineering experience with 3 years in direct people management / engineering leadership roles.
- Hands-on Technical Expertise: Strong background in technical architecture, systems design,



and evaluating solution options. Able to participate in deep technical discussions with engineers.
- AI & Automation Implementation: Demonstrated experience leveraging AI technology or automation to solve concrete user problems and improve execution capabilities.
- Customer-Centric Product Mindset: Track record of delivering impactful, customer-facing digital features in close collaboration with Product and Design.
- Communication & Stakeholder Management: Excellent ability to articulate technical complexity to non-technical stakeholders and align technical strategy with business outcomes.

Why Should You Join?

You’ll have the opportunity to join our story and develop the next chapter of your own. You’ll become a critical part of a purpose-driven team, delivering our mission for people with a disability and elderly Australians. Wherever you fit best within our organisation, our mission will ignite you, and our authentic, united and diverse workplace will help you flourish.

You Will Get:

- Opportunities to develop - we are always learning!
- We’re a hybrid organisation, working together in our offices 2 days a week including Thursdays
- Generous leave options including 12 weeks paid parental leave and 7 additional days to help you pursue your ‘good life’ and learning goals
- Allowances to support you in your work set up and professional development
- Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work

Join us in delivering disability and aged care support as it should be

Apply now through the button below or please contact Shanice for any enquiries via [email protected]

People with lived experience of disability are strongly encouraged to apply.

If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.

📌 Engineering Manager (Product Experience) (Sydney)
🏢 Hireup
📍 Sydney