Tasks

- Provide technical support and troubleshooting for infrastructure-related issues to ensure seamless business operations.

- Monitor and maintain IT systems, including servers, networks, and other critical infrastructure components.

- Collaborate with cross-functional teams to implement and optimize infrastructure solutions that align with business needs.

- Develop and maintain documentation related to IT infrastructure, processes, and procedures.

- Conduct regular system audits and performance assessments to ensure infrastructure reliability and efficiency.

Requirements

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Minimum of 3 years of experience in technical support or infrastructure management roles.

- Proficiency in network management, server maintenance, and virtualization technologies.

- Robust problem-solving skills with the ability to troubleshoot complex technical issues.

- Excellent communication and interpersonal skills to effectively collaborate with team members and clients.

📌 Infrastructure Specialist - Technical Support Engineer (Sydney)
🏢 Eikon Consulting Group
📍 Sydney