Telair is a growing, independent telecommunications and IT provider known for looking after its customers properly, not just signing them up. As part of a genuine investment in this team, we're adding two Inside Sales Account Managers to look after our SMB customer base. This is a outstanding opportunity for someone who loves talking to people, wants to build a long-term career in technology sales, and is ready to be coached by a team that will actually invest the time in you.

What you'll be doing

- Own a portfolio of around 400 SMB customers, calling through them on a structured quarterly cadence.

- Build real relationships over the phone, understanding what each customer needs and matching it to the right solution.

- Use CRM and Power BI insights to spot opportunities across voice, mobile, data and IT, so you always know who to call and why.

- Look after recontracting and retention conversations, plus day-to-day customer support and requests.

- Introduce new products and upsell opportunities as customers' needs grow.

- Log everything properly as you go. Good data habits make the next call easier.

- Work towards clear monthly targets across new business and recontracting, with plenty of support to get there.

About you

- You are a confident and natural communicator who genuinely enjoys picking up the phone and loves building relationships with your customers.

- Curious and personable, you build rapport quickly and know how to paint a picture with words.





- Comfortable with CRM systems and reporting, with an eye for detail and good data hygiene.

- Organised and self-motivated, but happy working as part of a close, supportive team in the office.

- Telco background required: experience in a telecommunications sales or customer-facing role (think Optus Business Centre, Telstra Business Centre or a similar B2B telco environment). This needs to show clearly on your CV. We're also open to strong salespeople moving out of retail telco or telco contact centre roles who are ready to build a corporate sales career.

- You don't need deep product knowledge on day one, you'll be trained and coached on our products and how to have the right conversations.

Why join Telair

- Genuine, hands-on training and coaching, not a sink or swim start.

- A supportive, down-to-earth team culture where people actually help each other out.

- A clear runway to grow your career in technology and telecommunications sales.

- Monday to Friday, office-based role. No weekends, no extensive travel.

- Stable base salary plus a monthly incentive structure that rewards the work you put in.

How to apply

If you are still reading and think that you have the skills and attitude to win this awesome role, then what are you waiting for? Hit the apply now button and attach your resume and covering letter to apply. We are actively screening candidates from today and are moving quickly so Apply Now to avoid disappointment.

📌 Inside Sales - Account Manager (Brisbane)
🏢 Warrell u0026 Reid
📍 Brisbane