Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance.

Our managed delivery approach, backed by domain expertise, ensures successful outcomes for every project. At Adactin, we believe in the power of our people. We foster a dynamic and supportive workplace where your career can grow alongside exciting projects that shape the future of technology.

Join us, and be part of a team committed to innovation, excellence, and making a difference.The defining demand of this role is the ability to hold many complex, interdependent technical concepts at once, including interface contracts, data structures, integration behaviour, application layers, and business rules, and express them succinctly to both technical and non-technical audiences. You will be the point where ambiguity is resolved into clarity across a large and interconnected delivery. It is a specification and quality role, not an architecture role; your value is precision, traceability, and an eye for how the system actually behaves for the people using it.

We are seeking an experienced Atlassian Jira & Confluence Administrator to support technology and business teams within a complex Energy/Utilities environment . The role will focus on Jira and Confluence configuration, administration, governance, and optimisation, ensuring the platforms effectively support project delivery, operational processes, technology transformation, and stakeholder collaboration.

Key Responsibilities

- Configure and administer Jira and Confluence across enterprise technology and business teams.
- Configure Jira projects, workflows, screens, custom fields, issue types, permissions,



notifications, schemes, dashboards and reports.
- Administer Jira Service Management (JSM) , including workflows, queues, SLAs, request types and automation.
- Configure and maintain Confluence spaces, templates, permissions, knowledge bases and project documentation.
- Develop Jira workflows and automation aligned with Energy/Utilities business and technology processes .
- Manage user access, groups, roles and security permissions.
- Support Agile delivery teams across major technology, infrastructure, transformation and operational initiatives.
- Integrate Jira and Confluence with other enterprise platforms and tools.
- Support platform upgrades, migrations, configuration changes and continuous improvement.
- Troubleshoot Jira/Confluence configuration and access issues.
- Establish Atlassian governance, standards and administration practices.
- Work with Business Analysts, Project Managers, Product Owners, Developers, Testing teams and operational stakeholders to translate requirements into Jira/Confluence solutions.
- Maintain appropriate documentation, audit trails and configuration records within a regulated enterprise environment.

Essential Skills & Experience

- 6+ years of hands-on Jira and Confluence administration/configuration experience.
- Strong experience configuring:
- Jira workflows and workflow schemes
- Custom fields and screens
- Issue types and project configurations
- Permission and notification schemes
- Dashboards, filters and reports
- Jira automation
- User and group administration
- Strong Confluence administration experience.
- Experience with Jira Service Management (JSM) .
- Experience working in Energy, Utilities or other large-scale enterprise environments .
- Understanding of Agile, Scrum and Kanban delivery methodologies.
- Experience with Atlassian Cloud and/or Data Center.

For more information , email me to [email protected]

📌 Jira Administrator (Melbourne)
🏢 Adactin
📍 Melbourne