About Bamara

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Advantages

- Generous salary
- 3 days bonus leave
- Birthday leave
- Yearly flu shot
- Retail and Entertainment discounts across leading brands through Flare Benefits program
- Opportunity to upskill with qualifications in Community Services
- Employee Assistance program for staff and their immediate families
- Access to our wellness partner with C-5
- First Nations Perspective training
- Rewards and recognition program

About the role We are seeking an experienced, commercially focused and outcomes-driven Claims & Post-Placement Support Manager to lead the claims, outcome and post-placement functions across our employment services programs, including Workforce Australia (WFA), Inclusive Employment Australia (IEA),



Parent Pathways and Transition to Work (TTW).

This is a key leadership role responsible for ensuring we maximise eligible employment outcomes, strengthen post-placement support and maintain high standards of compliance, evidence and claims accuracy.

Working closely with our operational and frontline teams, you will provide specialist guidance and oversight to ensure employment opportunities are converted into sustainable outcomes and that all eligible outcomes are accurately and efficiently claimed.

Key Responsibilities

- Lead and oversee claims, outcome and post-placement support functions across our employment services programs.
- Ensure employment outcomes are accurately identified, evidenced, processed and claimed within required timeframes.
- Maximise eligible outcome claims and identify opportunities to improve financial and operational performance.
- Provide expert advice and support to Program Managers, Team Leaders and frontline staff regarding outcome eligibility, evidence and claiming requirements.
- Oversee post-placement support to participants and employers to encourage sustainable employment outcomes.
- Monitor claims and outcome performance, identifying trends, risks, gaps and opportunities for improvement.
- Ensure claims are accurate, compliant and supported by appropriate evidence.
- Develop and implement processes that minimise missed outcomes and improve outcome conversion.
- Work collaboratively with Quality & Compliance and operational teams to ensure contractual and program requirements are met.

📌 Manager of Claims and Post Placement support (Newcastle)
🏢 Bamara
📍 Newcastle