Summary:

The Miyalk Shelter Crisis Accommodation Team Leader plays a crucial role in overseeing the operations of the crisis accommodation service, ensuring that individuals in need receive timely and effective support. This position is vital for maintaining a safe and welcoming environment for clients, while also leading a dedicated team to deliver high-quality services in alignment with legal and organisational standards.

Responsibilities:

- Lead and manage the crisis accommodation team, providing guidance and support to staff members.
- Ensure compliance with legal and organisational policies and procedures.
- Develop and implement effective support plans for clients, tailored to their individual needs.
- Monitor and evaluate the quality of services provided, making improvements as necessary.
- Facilitate training and professional development opportunities for team members.
- Collaborate with external agencies and stakeholders to enhance service delivery.




- Maintain accurate records and documentation related to client support and team performance.
- Respond to crisis situations effectively, ensuring the safety and wellbeing of clients and staff.

Qualifications:

- Relevant qualification in social work, community services, or a related field.
- Proven experience in a leadership role within a crisis accommodation or similar environment.
- Solid understanding of legal frameworks and best practices in crisis management.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
- Demonstrated ability to work under pressure and manage multiple priorities.
- Commitment to continuous professional development and team collaboration.

📌 Miyalk Shelter Crisis Accommodation Team Leader (Nhulunbuy)
🏢 North Australian Aboriginal Family Legal service
📍 Nhulunbuy