Moreton Eye Group is seeking an empathetic, organised, and confident Patient Liaison Officer (PLO) – Call Centre to join our support team, based primarily at Caboolture with occasional rostered work across our other clinic locations.

This is an chance to contribute to a respected ophthalmic practice known for exceptional patient care, professionalism, and teamwork.

About the Role In this role, you will be a key first point of contact for patients, supporting appointment coordination and helping our clinics run smoothly across Caboolture, North Lakes, and Redcliffe.

Key responsibilities include

· Manage incoming calls for all three clinic sites

· Schedule, adjust, and triage appointments within established guidelines

· Follow up referrals and ensure accurate patient database updates

· Contact patients who miss appointments and assist with rescheduling

· Work collaboratively with clinical staff, managers, and health professionals

· Provide compassionate, professional service to every patient, every time

📌 Patient Liaison Officer - Call Centre (Caboolture)
🏢 Moreton Eye Group
📍 Caboolture