Private Lending Specialist | Brisbane CBD Office | Hybrid Working
This role will suit candidates with 2-4 years' experience in credit and lending that is looking to move into a role that will provide more exposure and greater scope.
Our client is a fast-growing, award-winning non-bank lender that has become one of Australia's leading digital mortgage marketplaces. Since launching in 2018, they've built a reputation with borrowers, brokers, and investors for offering quick, simple, and reliable short-term, mortgage-secured lending and alternative property investment opportunities — stepping in with solutions when the banks say no. This is a business that moves fast, thinks digitally, and is scaling rapidly, offering genuine opportunity for driven people to grow alongside it.
The Opportunity
This is a high-energy, customer-facing role at the heart of the lending engine. As a Private Lending Specialist, you'll manage the customer and broker journey from initial lead through to loan approval — converting enquiries into applications, packaging deals for credit decisions, and keeping borrowers and brokers informed and supported every step of the way. It's a role built for someone who thrives on activity, loves solving problems, and takes pride in delivering an outstanding customer experience in a fast-paced, entrepreneurial environment.
Key Responsibilities
- Action lending leads and convert them into conditional approvals and applications
- Package loan applications for credit approval in line with checklist requirements
- Actively manage a lead pipeline, identifying opportunities to quote and convert
- Complete required searches and order valuation reports, following up as needed
- Proactively call customers to discuss lending scenarios and applications
- Confidently articulate the business's value proposition and overcome objections, including understanding of competitor offers
- Build strong working relationships with BDMs, credit teams, and brokers to deliver great customer outcomes
- Maintain deep knowledge of credit policy and lending products
- Meet monthly KPIs across approvals, settlements, lead activity, and customer service
- Contribute to a culture of continuous improvement and digital-first thinking
About You
- 2+ years' lending experience, ideally within commercial or mortgages
- Bachelor's degree in Commerce or Business (highly regarded but not essential)
- Strong MS Office skills and general digital savviness
- Solid understanding of the finance and regulatory environment, including lender obligations under ASIC guidelines
- Excellent communication and customer service skills, with the confidence to be on the phone daily
- Strong organisational skills with the ability to manage a busy pipeline and competing priorities
- A resilient, driven, and self-motivated approach, with genuine passion for lending and customers
- A collaborative team player who is honest, accountable, and always looking to improve
Role Highlights
- Join a scaling, award-winning non-bank lender at an exciting stage of growth
- Genuine career development opportunities in a business that invests in people and capability
- Fast-paced, high-energy culture where initiative and problem-solving are valued
- Work closely with brokers, BDMs, and credit teams on meaningful, deal-making outcomes
- Be part of a digitally led, innovative business reshaping how Australians access lending and investment
For more information contact Annie Prokos on 0421 251 062 or email
[email protected] We can only accept candidates with full unrestricted working rights within Australia.
📌 Private Lending Specialist (Brisbane)
🏢 Gramerci
📍 Brisbane