Who we are

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making. At ELMO, our purpose is to unleash the impact of HR.

Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement. Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

Life & Culture

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives. As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth.

Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

About the Role:

Are you a Product Designer who thrives at the intersection of experience architecture and AI-driven innovation? At ELMO, we are shifting the focus of product design from pixel-level execution to experience architecture and AI-output direction.

As a Product Designer, you will own the end-to-end user experience, including interaction design and the artifacts that translate customer problems into usable, accessible, and visually consistent interfaces. You won't just be using AI; you will be directing it to generate multiple interaction patterns, stress-test edge cases, and audit for accessibility.



Your goal is to push output quality higher through better direction, ensuring every shipped interface meets our high standards for usability and accessibility

Key responsibilities:

- AI Design Direction: Direct and refine AI tools to generate high-quality Figma layouts. Evaluate AI-generated interaction patterns against UX heuristics, using your domain judgment to drive design decisions rather than simply fixing gaps.
- Usability Validation: Own the usability validation planning and execution for your initiatives—conducting research, synthesizing findings, and feeding actionable insights back to Product Managers.
- Experience Design: Translate solution proposals from Discovery into concrete UX solutions. Own the production of design artifacts, including wireframes, interaction patterns, and journey maps, ensuring they are structured to be AI-translatable.
- Design System Governance: Work exclusively within the ELMO design system, ensuring all designs are compliant before build. You will identify gaps, contribute to the system, and collaborate with the Senior Product Designer to evolve our patterns.
- UX Fidelity Validation: Act as a key stakeholder in the release gate, validating that implementation matches approved designs, including responsiveness and accessibility compliance.

Skills and experience

- Experience Architecture: Proven ability to design end-to-end experiences across complex workflows, encompassing the full journey, edge states, and exception paths.
- AI Mastery: Demonstrated experience using AI design tools to improve speed, quality, and decision-making. You don’t just use AI; you know how to prompt for better, more diverse, and more accurate design outcomes.
- Usability Research: Ability to plan, conduct, and synthesize usability tests that validate design solutions.




- Interaction Design: Proficiency in specifying complex behaviors, flows, transitions, and error handling.
- Accessibility: Working knowledge of WCAG AA standards, ensuring designs are accessible by intent, not just by audit.
- Figma Proficiency: Expert-level capability in Figma, including design system management and creating annotations that bridge the gap between design and developmen

If you’re excited by the chance to shape a modern product, use AI as a true advantage in the way you work, and turn complex challenges into meaningful customer impact, we’d love to hear from you.

Some of our benefits

- Hybrid work set up
- Paid Parental leave - 12 weeks primary, 6 weeks secondary
- Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
- Inhouse Learning and Development initiatives
- ELMO Social and Diversity clubs
- Wellbeing initiatives
- Mental Health/EAP programs
- Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values

- Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
- Obsess over Customers – Everything we do is designed to positively impact our customers.
- Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
- Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and secure AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.

📌 Product Designer (Melbourne)
🏢 ELMO Software
📍 Melbourne