Overview

Reporting to the Head of Partner Relationships, the Portfolio Governance Manager will lead the uplift, implementation and ongoing management of governance frameworks across key insurer and strategic partner relationships, and new product categories. Working closely with Senior Portfolio Managers, the successful candidate will play a central role in strengthening operational and regulatory governance across different product categories, ensuring partner obligations, controls and compliance requirements are effectively documented, monitored and embedded into day-to-day operations.

This role will also drive continuous improvement across partnership processes, controls and systems, including the review and uplift of partner obligations, oversight on delegated responsibilities and broader team documentation and record-keeping practices.

Responsibilities

- Lead the uplift, implementation and ongoing management of governance frameworks across insurer and strategic partner relationships and new product categories.
- Collaborate with Senior Portfolio Managers to strengthen operational and regulatory governance, ensuring partner obligations, controls and compliance requirements are documented, monitored and embedded into day-to-day operations.
- Drive continuous improvement across partnership processes, controls and systems, including reviewing and uplifting partner obligations and oversight on delegated responsibilities and team documentation.

Qualifications

- Demonstrated experience in governance, risk, compliance, regulatory affairs, operations, or partner management within financial services, insurance, or a regulated industry.
- Strong understanding of regulatory,



governance frameworks and risk management principles – preferable in insurance industry.
- Experience in managing partner/vendor contractual obligations.
- Solid understanding of insurance products and regulatory environments in Australia and New Zealand.
- Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and manage a program of work.
- Experience with performance reporting and data analysis, using tools such as Excel, Power BI, or similar platforms.
- Excellent communication, problem solving, analytical and critical thinking skills.
- Strong project management and process improvement capability.

About Greenstone

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced growth and is recognised for our credible brands, customer-focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, within walking distance of Norwest Metro station and with direct bus access from Parramatta and Blacktown.

Apply Now

If this role interests you, we would love to hear from you!

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📌 Portfolio Governance Manager (Geehi)
🏢 Greenstone Financial Services
📍 Geehi