AI-Driven Customer Success Lead — Enterprise Accounts (Equity) (Melbourne)

AI-Driven Customer Success Lead — Enterprise Accounts (Equity) (Melbourne)

13 Aug
|
Firmable
|
Melbourne

13 Aug

Firmable

Melbourne

Firmable is seeking a Customer Success Manager in Melbourne to manage high-value accounts end to end, ensuring customer health, retention, and growth. The role requires at least 4 years of experience in B2B SaaS, strong communication skills, and proficiency in CRM tools like HubSpot or Salesforce. You'll lead onboarding, conduct business reviews, and collaborate across teams. This position offers significant growth opportunities opportunities and emphasizes AI as a core component of operations.

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📌 AI-Driven Customer Success Lead — Enterprise Accounts (Equity) (Melbourne)
🏢 Firmable
📍 Melbourne

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