13 Aug
|
EVT Group
|
Lovedale
13 Aug
EVT Group
Lovedale
Rydges Resort Hunter Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
Located in the heart of Australia’s premier wine region, situated across an enormous slice of pristine countryside. The award winning Rydges Resort Hunter Valley is a vibrant 419-room resort consisting of a mix of hotel rooms and outside villas. The resort is a sprawling playground in the heart of wine country; where's there's something special for everyone.
We pride ourselves on providing exceptional resort accommodation and creating unforgettable experiences for our valued guests. Whether they are here for a relaxing leisure holiday, attending large meetings and conferences, or celebrating a spectacular wedding, we are committed to delivering excellence at every turn.
2025 & 2026 Hunter Valley Legends Awards
Hunter Valley Accommodation Operator of the Year
2025 & 2026 Accommodation Australia NSW Awards for Excellence Winner
Best Health & Wellbeing Practices
We are looking for a driven and enthusiastic individual who is passionate about hospitality, a professional who thrives on building relationships and turning special moments into unforgettable experiences. You are highly organised, commercially focused, and genuinely enjoy helping clients bring their vision to life while delivering exceptional results for the business.
About the Role:
As a Wedding & Leisure Sales Executive, you will be responsible for driving wedding and leisure group sales, building strong client relationships,
and delivering exceptional customer experiences from initial enquiry through to event completion.
Acting as a key ambassador for the property, you will work closely with couples, event organisers, leisure groups, and internal teams to create memorable experiences and ensure every event is delivered to the highest standard. Your passion for hospitality, strong attention to detail, and ability to build meaningful relationships will contribute to achieving sales targets and enhancing the venue's reputation as a premier destination for weddings and leisure travel.
- Effectively administer and coordinate all conference sales and administration requirements for a range of events including conferences, meetings, banquets, social and weddings (dependent on location)
- Focus on managing weddings and social events, ensuring the hotel's success in the wedding market.
- Oversee the entire sales process, from inquiries to site inspections, proposal development, and contract negotiations.
- Coordinate weddings and leisure events year-round.
- Strive to meet monthly, quarterly, and annual sales targets.
- Maintain a high standard of service and product quality for all clients
- To up sell and suggestively sell additional items to enquiries, customers and client to increase revenue spend
- Appropriate best practice understanding and maintenance of the IVvy event management system including details of sales activity, client information, tentative and confirmed bookings including invoices.
- Best Practice understanding and maintenance of conference database of key contacts / clients , ensuring accuracy and clean data for future use and effective communication
- Prepare regular reports as directed by local management team or Group Sales team and adhoc reports where requested
- To effectively and in a timely manner communicate with Reservations regarding room blocks
- Answer all correspondence and enquiries received during the working week within 24 hours of receipt; maintain good public relations with clients
- Works with other departments to maximise sales opportunities and customer / guest satisfaction and experience, generating and driving revenue and repeat business
- Track and proactively gain insights for reasons of lost business and enter appropriately into Ivvy,
escalating to management where appropriate to ensure EVT is always competitive in market
- Keep abreast of hotel localised and EVT national C&E; campaigns
- Perform other duties as required by the leadership team relating to sales and the productive execution conference and event activities to maximise guest experience
Skills & Experience These are the desired skills and experience for this role:
- Previous experience in wedding sales, events, hospitality sales, hotel sales, or a similar customer-focused role.
- Knowledge of hotel operating systems, e.g., Opera, iVvy
- Proficiency in Microsoft Office and CRM or booking systems.
- Proven ability to build rapport and maintain strong client relationships.
- Strong sales, negotiation, and conversion skills.
- Exceptional communication and presentation skills.
- Outstanding organisational abilities with strong attention to detail.
- Ability to manage multiple clients and projects simultaneously.
- A passion for creating memorable guest experiences.
- You'll have a high attention to detail with the ability to manage multiple projects.
- You'll have excellent communication skills across various channels (face-to-face, phone, email).
- You'll have a high level of personal presentation and dedication to quality service.
- You'll have experience in collaborating with internal and external stakeholders.
- Availability to work Tuesday to Saturday, with flexibility for occasional evenings when needed.
- You'll stay current with wedding trends, industry best practices, and emerging technologies to enhance the overall experience.
Benefits and Perks:
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Australia and NZ’s largest and most diverse experiences company.
Join Rydges Resort Hunter Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
📌 Rydges Resort Hunter Valley - Wedding & Leisure Sales Executive (Lovedale)
🏢 EVT Group
📍 Lovedale