About Twisted Sista Gelato Manufacturing

Based in Cranbourne West, Twisted Sista is a passionate, growing boutique gelato manufacturer. We pride ourselves on crafting premium-quality, high-margin gelato products for the hospitality, retail, and food distribution sectors. As we expand our manufacturing footprint, we are seeking a highly driven, experienced Sales Account Manager to get our foot in the door with new distributors, independent supermarkets, dessert bars, and premier food service venues across Melbourne.

The Role & Seasonal Structure

This is a agile, permanent part-time role designed entirely around the seasonal growth cycles of the commercial dairy and dessert market:

· Off-Peak (Autumn, Winter, Spring): 3 fixed days per week (7.5 hours per shift / 22.5 hours per week) focused on aggressive territory pipeline building, cold prospecting, and product sample presentations.

· Peak Summer Season (November to February): Mandated scale-up to 5 days per week (38 hours per week) focused heavily on managing seasonal sales spikes, maximizing order frequency, and supporting key account performance.

Key Responsibilities

· Get the Foot in the Door: Execute a minimum of 15 face-to-face introductory meetings/sample presentations per week during off-peak periods to aggressively map out and secure target precincts.

· Hunt & Convert: Turn warm internal company data pipelines and cold field opportunities into 'Qualified Active Accounts' that generate continuous wholesale transactions.

· Relationship Management: Protect production consistency and company health by maintaining an ongoing 90% customer retention rate, conducting rapid intervention site visits if client order patterns drop.

· Pipeline & Credit Administration: Log all field activity precisely via our tracking infrastructure and ensure accounts strictly respect payment parameters before dispatching inventory.

What We Are Looking For (Selection Criteria)

· Food Industry Expertise: Proven account management experience repping products within wholesale food, boutique beverage,



dairy, smallgoods, or independent supermarket networks (e.g., IGA, food service supply chains).

· Established Relationships: Deep localized knowledge of the commercial Victorian hospitality map and immediate credibility with venue operators, chefs, or distributors to bypass gatekeepers quickly.

· The 'Hunter' Mentality: A relentless self-starter comfortable with structured daily door-knocking, product sampling, volume negotiations, and continuous deal closure.

· Operational Setup: Must hold a valid Australian driver's licence, a reliable clean vehicle to fulfill daily field transit requirements, and a commitment to completing the full 7.5-hour scheduled on-the-road days.

The Rewards & Commission Package

We heavily incentivize high performance. We shield your baseline security with transparent, award-compliant hourly rates while offering an uncapped mechanism to share directly in our wholesale volume scaling:

· Statutory Security: A stable base wage rate of $29.55 per hour, processed and paid weekly to support your regular field rosters.

· Vehicle Coverage: A generous $1.00 per kilometre allowance, paid dynamically on verified logbook data submissions to cover operating costs.

· Category A Commission (2.5%): A 12-month trailing commission paid on all repeat, fully cleared invoices sourced from the proprietary warm client database we hand over on day one.

· Category B Commission (4.0%): A premium 12-month trailing commission structure paid on all brand new commercial avenues established completely by your independent field prospecting.

· Profitability Safeguards: All calculations require accounts to achieve a $350 minimum product value baseline across initial drops and subsequent reorders, ensuring every delivery route is clean and profitable.

To Apply

If you have the industry connections, the professional grit, and a passion for premium artisan food wholesale, we want to hear from you. Submit your resume and a brief cover letter outlining your performance record in the food wholesale space today!

Pay: From $29.55 per hour

Work Location: In person

📌 Sales Account Manager – Food Wholesale & Manufacturing (Cranbourne West)
🏢 Twisted Sista Gelato Manufacturing
📍 Cranbourne West