Be the person who keeps the sales process moving

Todd Devine Homes is looking for a highly organised, proactive and people-focused Sales Support Coordinator to join our growing Sales team.

This is a newly created role designed to provide dedicated administrative and coordination support across our customer journey, from initial enquiry through to pre-construction.

You’ll work closely with our Sales Manager, sales team, Estimating, Drafting, Marketing, Finance and Operations teams to make sure enquiries, documentation, reports, applications and project information are organised, accurate and progressing.

If you’re the kind of person who loves keeping things on track, enjoys variety and takes pride in being the person others can rely on, this could be a great fit. About the role

As our Sales Support Coordinator, you’ll take ownership of the day-to-day administration that supports our sales and pre-construction teams.

Your role will include

Providing professional support for incoming calls, emails, visitors and walk-in customers

Directing enquiries to the appropriate salesperson or department

Supporting sales administration from initial enquiry through to deposit

Setting up customer and project information across HubSpot and ClickHome

Preparing tender and project documentation using information provided by the sales team

Coordinating transport feasibility assessments and transport quotes

Ordering and tracking reports, applications, consultant information and approvals

Coordinating soils, surveys, preliminary site investigations and other pre-construction requirements

Assisting with insurance, compliance documentation, service applications and relevant certificates

Liaising with suppliers,



consultants and internal departments to keep projects progressing

Maintaining accurate customer records, client folders, tasks and follow-up dates

Monitoring outstanding actions and escalating missing or overdue information

Supporting pipeline and workload reporting

Helping improve templates, checklists and repeatable administration processes

Assisting with general office coordination, suppliers and team requirements What you’ll bring

We’re looking for someone who is naturally organised, dependable and comfortable managing multiple priorities.

You’ll ideally have

Strong administration, coordination and organisational skills

Excellent attention to detail

Confident and professional communication skills A customer-focused approach across phone, email and face-to-face interactions

Strong follow-through and the ability to keep multiple tasks moving at once

Confidence learning and working across different systems

Good judgement and an understanding of when to action something independently and when to escalate A collaborative approach and willingness to support different teams across the business

Experience within residential building, construction, property, pre-construction, sales administration or customer service would be highly regarded.

Experience using HubSpot,



ClickHome or similar CRM and workflow systems would also be an advantage, but is not essential. What success looks like

You’ll know you’re succeeding when:

Salespeople can spend more time speaking with customers and progressing opportunities

Customer and project information is accurate and up to date

Reports, applications, quotes and administrative tasks are followed through promptly

Projects are less likely to be delayed due to missing information or unallocated actions

Handover between sales and pre-construction is smooth and consistent

Customers and internal teams know they can rely on you for responsive and organised support About Todd Devine Homes

Todd Devine Homes is an established Victorian home builder specialising in up-to-date prefabricated and residential housing solutions.

We work across a diverse range of projects, from individual homes and Small Second Dwellings through to multi-home developments, lifestyle communities and commercial accommodation projects.

Our team brings together sales, design, estimating, construction and operations, giving this role the opportunity to work across multiple areas of the business and gain a strong understanding of the complete home-building journey. The details

Location: Bayswater, VIC

Employment: Full-time

Reports to: Sales Manager

This position operates across a Monday to Saturday roster, with Saturday attendance required and one coordinated weekday off during the week. Ready to apply?

If you’re an experienced administrator or coordinator who enjoys working with people, keeping processes organised and being part of a busy team, we’d love to hear from you.

📌 Sales Support Coordinator (Melbourne)
🏢 Todd Devine Homes | Victoria's Prefab Experts
📍 Melbourne