Salesforce | Infra | AdminWe are undertaking a major program of work involving multiple projects spanning several current industry-leading technologies, including Salesforce as a core component. The position reports to Environment Manager EL1 of Scheme Platforms Workplace & Release.Key duties and responsibilities

Responsibilities of the role include but are not limited to:

- Develop and maintain Salesforce environment plans.
- Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD deployment, and new project and environment changes.
- Troubleshoot Salesforce issues and work with internal teams and vendor partners to resolve them.




- Manage and coordinate Salesforce deployments across lower and production environments using approved release and change management.
- Manage support tickets with Salesforce & maintain platform security.
- Seek out automation opportunities for improved management of the Salesforce landscape.
- Ensure documentation on processes, policies, and configuration is developed and maintained.
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- Assign work activities, mentor and provide support to the environments team.
#3007607

📌 Salesforce Infrastructure Engineer (Melbourne)
🏢 Hays
📍 Melbourne