About Us

EGroup Protective Services Group has over 20 years' experience in tailoring and delivering high quality security, concierge and electronic solutions to corporate and retail organisations across the country. Our success is underpinned by our drive to employ the best people in the industry, supported by the very latest and most innovative technology.

About the role

Due to continued expansion, we're looking for a highly skilled and dedicated Control Room Operators and Rovers to join our team at EGroup Protective Services Group Pty Ltd. These are Full time positions, offering the opportunity to play a vital role in ensuring the safety and security of our clients and their assets.

Duties include but are not limited to:

- Experience with Control Room systems which include, CCTV, Access Control, integrated alarm planforms and Fire Control Panels (Controller Duties)
- Intermediate level with Microsoft suite of products including outlook, word and excel
- Completing required audits and system testing throughout the shift as required and reporting all shift activity and incidents via the EGroup Dashboard (Controller Duties)
- Administrative tasks as required, including incident reports, handovers, hazard reports and client permits and excellent written and verbal communication skills (Controller Duties)
- Coordinating Rovers for ad hoc requests, contractor escorts, incident and emergency response (Controller Duties)
- Ability to communicate with multiple stakeholders across various backgrounds (Controller & Rover Duties)
- Facilitation and coordination of contactors and ensuing inductions and compliance (Controller & Rover)
- Coordinate adhoc locking or unlocking of areas for contractors, tenants or premises management (subject to approvals)



(Controller & Rover)
- Patrolling of the facilities, providing a physical security presence, escorting contractors on request and as directed by the controller (Rover)
- An understanding of WH&S; and the ability to identify & manage risks (Controller & Rover Duties)
- Ability to work in a team environment and autonomously (Controller & Rover Duties)
- Must be physically fit or prepared to undergo a pre-employment medical (Controller & Rover Duties)
- Ability to work a rotating roster day, nights, weekends and Public Holidays (Controller & Rover Duties)

Sign-on Bonus, please submit your cover letter outlining the below selection criteria

1. Security Systems, advise us your experience with Access Control, CCTV and Alarm Systems
2. Fire Panels, advise us on your experience with fire panels and evacuation procedures & processes
3. Inductions programs and permits, explain the importance of site inductions and compliance for restricted areas.
4. Custom service and presentation standards, explain what custom service means to you and the importance of maintaining high presentation standards.

EGroup Protective Services Group Pty Ltd' is a leading provider of security services, dedicated to delivering innovative solutions that protect our clients and their assets. With a strong focus on customer satisfaction and a commitment to excellence, we strive to be the preferred choice for all of our clients' security needs. If you're ready to join a dynamic and growing team, we encourage you to apply now for this exciting opportunity.

EGroup Protective Services Group is an Equal Opportunity Employer. Applications from Females, Aboriginal and Torres Strait islanders are strongly encouraged to apply.

M/L 000106218

📌 Security Controllers | Rovers | Sign-on Bonus $$ (Sydney)
🏢 EGroup Protective Services Group
📍 Sydney