SENIOR ACCOUNT MANAGER – SHOPPER MARKETING & INTEGRATED CAMPAIGNS

Sydney | Full-time | Flexible working

Help lead exciting campaigns for some of Australia’s best-known brands—and build a genuine pathway toward Account Director.

ABOUT PMG

PMG is an independent, family-founded shopper marketing agency that has been helping ambitious brands connect with shoppers since 1996.

Operating from Sydney and Dubai, we bring strategy, creative, digital, production and account service together to deliver integrated campaigns and activations across retail, on-premise and the broader shopper journey.

We’re fast-moving, collaborative and proudly low-ego. We care deeply about our clients, our people and the work we put into the world. We take ownership, solve problems and genuinely support one another.

Our way of working is simple: care deeply, own the outcome, think bigger and leave your mark.

THE OPPORTUNITY

We’re looking for an experienced Senior Account Manager to join our Sydney Account Service team.

This is a hands-on role for someone who can confidently own client relationships and integrated campaigns from the initial brief through to final delivery. You’ll work closely with our Account Directors and wider agency team while also having the autonomy to make decisions, solve problems and keep clients and projects moving forward.

You’ll be responsible for more than timelines and status reports. We want someone who understands what the client is trying to achieve, asks the right questions, improves the brief and helps the agency deliver stronger work.

For the right person, this role offers a genuine pathway toward Account Director and broader account leadership.

WHAT YOU’LL OWN

- Develop trusted day-to-day relationships with clients and become someone they can genuinely rely on.




- Manage integrated campaigns from brief through to delivery, including strategy, creative, digital, production and activation.
- Interrogate briefs, ask thoughtful questions and ensure the team understands the real client and business objective.
- Write clear internal briefs and bring the right agency specialists into the process early.
- Manage timelines, budgets, estimates, scope and deliverables across multiple projects.
- Maintain accurate forecasts, invoicing and commercial reporting across your accounts.
- Lead client WIPs, project updates and presentations with confidence and clarity.
- Provide clear, consolidated feedback to creative, digital and production teams.
- Identify risks early and bring recommended solutions - not simply escalate problems.
- Look beyond current briefs to identify opportunities where PMG can add further value.
- Support and mentor junior Account Service team members.
- Work collaboratively across the agency to protect the quality of the thinking and final delivery.

ABOUT YOU

You’re an experienced agency Account Manager who is ready for greater ownership, or an established Senior Account Manager looking for a role with more variety, autonomy and career opportunity.

You’ll ideally bring:

- Approximately four or more years of agency Account Service experience.
- Experience managing integrated, shopper, activation, retail, creative or digital campaigns.
- Strong client relationship and project management skills.
- Confidence managing multiple projects,



stakeholders, deadlines and budgets.
- Commercial awareness across estimates, scope, margin, forecasting and invoicing.
- The ability to turn a client brief into a clear and inspiring internal brief.
- Strong written communication, presentation and attention-to-detail skills.
- The confidence to respectfully challenge a client or internal team when it will improve the outcome.
- A calm, proactive and solutions-focused approach when things don’t go to plan.
- An interest in developing junior team members and growing into broader account leadership.

You won’t need to know everything on day one. However, you will need to be accountable, curious and willing to take ownership rather than waiting to be told what to do.

WHY PMG?

- Work with recognised brands across interesting and varied categories.
- Deliver integrated campaigns spanning strategy, creative, digital, production and activation.
- Join a close-knit, experienced and genuinely supportive team.
- Enjoy direct access to senior agency leaders and clear career development.
- Build a genuine pathway toward Account Director.
- Work in an independent agency where good ideas can move quickly.
- Be part of a adaptable and collaborative working environment.
- Have the autonomy to make a meaningful impact on your clients, the work and PMG.

HOW TO APPLY

Please send us your CV along with a short introduction outlining:

- The types of clients and campaigns you’ve managed.
- What you currently own independently.
- An example of a challenging project or client situation you helped resolve.
- What you’re looking for in your next role.

We’re interested in what you’ve genuinely contributed and delivered - not simply the campaigns or brands listed on your CV.

homeofpmg.com

📌 Senior Account Manager (Sydney)
🏢 HOME OF PMG
📍 Sydney