This role is responsible for coordinating, administering and and continuously improving Align Motion's non-clinical clinic operations, administrative functions, projects, systems, patient-service processes and operational reporting.
The position provides day to day operational leadership across administrative functions, coordinates projects and business-improvement initiatives, and supports practitioners operationally while working within the delegated authority and approvals of the Director.
Responsibilities
- Day-to-day Clinic Operations Management
- Develop implement and review administrative policies.
- Coordinate equipment maintenance, purchasing requests and supplier engagement.
- Coordinate administration and patient experience
- Coordinate Staff rosters, daily task allocation and operational coverage.
- Coordinate administrative staffing requirement and practitioner operational schedules
- Recruit, onboard and induct administrative staff where authorised
- Conduct or coordinate staff performance reviews.
- Plan and Coordinate clinic projects and business-improvement initiatives
- Establish and monitor project scope, milestones, responsibilities, dependencies and progress.
- Gather and document business and operational requirements
- Coordinate Billing, invoicing and payment administration across applicable funding stream including but not limited to Medicare, NDIS, WC/CTP
Qualifications Experience in Healthcare administration, clinic operations, project coordination
Demonstrated experience with coordinating projects, operational improvements or business-process changes.
Strong organisational and stakeholder-coordination skills
Experience preparing project, operational or management and report
Experience coordinating administrative workflows, staff activities and competing operational priorities