Agency Department of Education and Training Work unit Assurance and Improvement

Job title Senior Director Assurance and Improvement Designation Executive Contract Officer 2

Job type Full time Duration Fixed for up to 4 years

Remuneration $254,585 Location Darwin

Position number 48718 RTF 353739 Closing 25/08/2026

Contact Officer Sophia Tutton, A/ Executive Director, Strategic Services on 08 8999 5755 or [email protected]

About the agency https://education.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=353739

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective

Establish and provide strategic direction of the Assurance and Improvement stream, integrating operational policy, quality assurance services, projects, partnerships, reform initiatives, and resolution services to drive continuous improvement, strengthen governance and improve service quality and accountability across NT schools and department programs.

Context statement The Senior Director provides direction to embed a culture of continuous improvement and robust governance across NT schools and departmental programs. The role integrates operational policy and quality assurance services with key projects, partnerships and reform initiatives, and manages complaint resolution and related review services.



These combined functions strengthen accountability, drive service quality, and deliver evidence-based improvements that align with the Department of Education and Training’s strategic priorities.

Key duties and responsibilities

1. Provide strategic leadership and high-level advice to the Chief Executive, Deputy Chief Executives and Executive Directors on

assurance, governance, risk and improvement initiatives, overseeing the integration of operational policy, partnerships, review and reform, resolution, quality assurance, and information management functions to deliver continuous improvement and support government and departmental objectives.
1. Oversee complex complaint handling, systemic reviews, external referrals and legal claims, providing strategic advice for politically or

culturally sensitive matters and ensuring impartial, timely outcomes.
1. Direct external and internal reviews, drive reform initiatives and maintain effective risk management and accountability frameworks

to strengthen performance and service outcomes.
1. Oversee development and implementation of operational policies, delegations and quality standards to ensure consistent, evidence- based and legally compliant decision-making.

2. Provide executive oversight of projects and initiatives; and represent the department in high-level forums ensuring alignment,

collaboration and influence on broader sector initiatives using insights to inform policy and organisational learning.

1.



Establish and sustain cross‑functional networks and knowledge‑sharing to implement improvements, standardise processes, develop

capability and elevate awareness of the Assurance and Improvement functions across the department and broader government.

Selection criteria

Essential

1. Proven strategic leadership and political acumen in complex public‑sector environments and a strong ability to build and maintain high-

value relationships with stakeholders across government and the community to lead and influence best practice.
- Proven ability to establish, lead and integrate multi-discipline teams, including policy, quality assurance, partnerships, reform and resolution services, within a large, complex public sector organisation, fostering inclusive practices and building organisational capability

1. Extensive understanding of government policy development, operational delegations and legislative compliance, with the capacity to

translate complex legislation into practical policies and procedures.

1. Demonstrated experience establishing and overseeing governance, risk management and continuous improvement frameworks,

including leading major organisational reviews and reforms, and managing complex or sensitive complaints and legal matters.

1. Demonstrated operational and fiscal accountability, including budget management, resource allocation and use of performance

measurement to inform improvement.
1. High level of personal integrity, resilience and accountability, with a track record of ethical decision-making and commitment to the

NT Public Sector values.

Desirable

1. Tertiary qualifications in a field relevant to the responsibilities of the position.

Further information The successful applicant will need to have a current Working with Children Clearance Notice or the ability to obtain.

📌 Senior Director Assurance and Improvement (Darwin)
🏢 NT Government - Department of Education and Training
📍 Darwin