13 Aug
|
Ford Motor
|
Melbourne
13 Aug
Ford Motor
Melbourne
About Us Lead. Grow. Transform. Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, we are well-positioned to support our customers across the globe. As Australia’s largest automotive OEM employer, we proudly have around 1,500
talented engineers, designers, sales, marketing and specialist staff working at sites across Victoria and interstate regional offices. Crucially, Australia is a key global development hub for Ford, and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest –
models sold in around 180 markets worldwide. Ford Australia’s National Sales Company (NSC), located in Richmond, is the central hub for commercial and customer engagement activities in Australia.
Supporting this are our regional offices in Sydney, Brisbane, Adelaide and
Perth, with dedicated sales, fleet, service and technical staff providing localised support to Dealers and customers across the country. Why Ford? For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as
Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car. These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers.
Company Car Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
Flexible Work Arrangements.
Growth and development opportunities via internal and external training.
Paid parental leave from day 1.
Comprehensive Employee Assist Program.
Wellness Programs including Free Flu Vaccinations and Health Checks.
Paid volunteer days.
About the Role As a key member of the Dealer Engagement & Experience Senior Leadership Team,
the Senior Manager, Dealer Capability & Training holds a high-impact regional role responsible for advancing dealer performance, capability, and operational excellence across the International Markets Group (IMG). Spanning over 100 energetic and diverse markets, IMG represents a vital growth engine for Ford. The region encompasses MEA (Middle East & Africa), Australia &
New Zealand, ASEAN (Association of Southeast Asian Nations), and APDM (Asia
Pacific Direct Markets). In this role, you will lead the overarching capability strategy to transform retail network performance, align dealer workflows with
Ford standards, and deliver world-class customer experiences across these varied and high-potential markets. In this role, you will lead the strategic vision, design, and execution of our dealer training curriculum. You will directly manage a team of 4 in India while overseeing a network of 10+ training consultants across the region.
As a specialist in modern instructional design and Dealer operations, you will ensure that all training programs align with key corporate priorities and directly drive measurable value and business results for Ford and our Dealer/distributor network. Reporting directly to the Dealer Engagement and Experience Director, this role is based in our Richmond, Victoria office with a hybrid working arrangement (4
days in-office). Regular domestic and international travel is required.
📌 Senior Manager, Dealer Capability & Training IMG (Melbourne)
🏢 Ford Motor
📍 Melbourne