Employment Type: Permanent Full-Time

Location: Hindmarsh

There to care. Here for positive.

An exciting opportunity exists to join our Workforce Operations team as an experienced Senior Payroll Officer, supporting the delivery of accurate, compliant and customer-focused payroll services across Helping Hand.

Here at Helping Hand we’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team.

A brighter future with Helping Hand, for older people and for you.

Reporting to the Payroll Team Leader, the Senior Payroll Officer will play an important role in ensuring our employees are paid accurately and on time, while providing expert advice and support on payroll conditions, awards, agreements, entitlements and employee benefits.

This is a hands-on role where your payroll expertise, attention to detail and commitment to customer service will make a real difference to our people and the wider organisation.

You’ll also make an impact by:

- Processing accurate and timely fortnightly payroll and maintaining high levels of data integrity
- Interpreting awards, enterprise agreements and legislation to ensure payroll conditions and entitlements are applied correctly
- Providing timely payroll advice and support to employees, managers and leaders across Helping Hand
- Supporting key payroll activities including end-of-month, FBT and financial year processes
- Identifying opportunities to improve payroll processes, systems and service delivery

What you’ll bring To succeed in this role, you will have:

- Minimum 5 years’ experience in a similar payroll role, with demonstrated end-to-end payroll experience in a medium to large organisation




- Sound knowledge and understanding of industrial awards, enterprise agreements and employment conditions
- Experience working with HR and payroll systems, with strong Microsoft Office skills, particularly Excel
- Excellent attention to detail, problem-solving and time management skills, with the ability to manage competing priorities
- Strong communication and relationship-building skills, with a commitment to delivering high-quality customer service
- A current valid NDIS check, or willingness to obtain one

You’ll stand out from the crowd if you have some of the following:
- Experience working within the aged care sector
- Experience using PayGlobal, Aurion or Optima
- Knowledge of superannuation, salary packaging and employee benefits

Please click the link below to view the position description: Senior Payroll Officer Position Description

Why Helping Hand?

We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too

We truly care about how you are. Here are some of the things we hope you’ll love about working with us:

We are who you are

Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand.

We are where you are

As our Registered Nurse,



you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting.

We care how you are In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.

You’ll also enjoy a range of other benefits:

- Be part of a warm, friendly team that genuinely cares about you and your wellbeing
- Maximise your take-home pay by salary packaging up to $15,899 each year
- Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
- Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program

Are you ready to lend a Helping Hand? Join us at Helping Hand and help shape your future and ours.

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact: [email protected]

Current Helping Hand employees must notify their manager of their intent to apply.

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

📌 Senior Payroll Officer (Adelaide)
🏢 Helping Hand
📍 Adelaide