Job Description

IHG Hotels & Resorts – Surfers Paradise QLD

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Every day is different, but you'll mostly be:

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- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures

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- Checking guests in, out and managing any wake-up call requests

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- Answering phones and dealing with overnight guest queries

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- Running night audit property management systems or manual equivalents

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- Performing other duties such as concierge services and special guest requests

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What we need from you:

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- Accounting and mathematics skills for accurate auditing and payment processing

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- Cash handling experience for counting and securing bank and processing cash payments

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- Computer literacy, including familiarity with PMS software

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- Strong verbal communication and valuable listening skills, for effective and pleasant interactions with guests and housekeeping staff

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- Customer service experience

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- Knowledge of hotel operations, offers and the local area

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What you can expect from us:

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We give our people everything they need to succeed.



From a wide range of perks designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

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Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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So, join us and you'll become part of our ever-growing global family.

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📌 Night Auditor - Part Time (Gold Coast)
🏢 IHG Hotels & Resorts
📍 Gold Coast