About Us:
At The Big Group, we are all about the essence of true hospitality, made for the 21st century. From sourcing ingredients, training our staff, and curating the details, the great Art of Australian Hospitality is its ability to flex from formal to relaxed, ultra-contemporary to authentically multicultural, and to show everyone a good time. When it comes to our team, Fun is Fundamental! We believe that a agile and enjoyable work environment is key to delivering exceptional service. Our team is passionate, energetic, and dedicated to creating memorable experiences for our guests while having a great time doing it!

Our Venue:
Situated in the heart of Sydney's CBD, the Building is made up of two state of the art buildings operating under one roof. Within the operation The Big Group manages all the hospitality for 8,500 employees and across multiple floors of meeting rooms, large event spaces, café outlets and an Event Centre that caters up to 1000 people.
Our meeting room and client floors offer personalised high-touch service for meetings, executive dining and formal events.
Across the entire building, we offer a vast array of service styles and dining/menu options all produced onsite and led by our Executive Chef with a large focus on creativity, taste, local produce and nutrition.

Position Overview: Front of House Boardroom Supervisor
This is not a standard hospitality role. We are looking for someone with a true hospitality mindset, someone who understands that service is not just about delivery, but about creating meaningful experiences that leave a lasting impression. You will lead a team in an environment where every interaction matters, supporting senior executives and VIP guests with professionalism,



discretion, and attention to detail.

Main Duties:

- Oversee day-to-day hospitality operations across meeting rooms, dining, and event spaces.
- Lead, train, and support a team of hospitality professionals.
- Deliver seamless service for executive meetings, events, and VIP experiences.
- Act as the main point of contact for clients and stakeholders on the floor.
- Ensure alignment between front-of-house and kitchen teams.
- Maintain exceptional presentation and service standards.
- Manage last-minute requests with confidence and professionalism.

We are looking for a professional who:

- Is passionate about delivering memorable guest experiences, every single time.
- Acts with ownership and integrity in everything they do.
- Brings a thoughtful, trusted, and personal approach to service.
- Is driven to deliver results with impact, not just tasks.
- Leads by example and creates a strong team culture.
- Understands the importance of detail in a high-end corporate setting.

Skills/Experience Required:

- Exceptional leadership skills within the hospitality industry, leading large teams in events (corporate, hotel, or premium venue preferred).
- Strong leadership presence with a calm and confident approach
- Excellent communication and interpersonal skills
- Highly organised with solid attention to detail
- Professional presentation and a natural ability to build trust
- A mindset focused on experience, not just service.

How to Apply:
If you are passionate about hospitality and have the skills and experience to excel in this role, we invite you to send us your resume and cover letter!
Join us in creating unforgettable experiences at The Big Group!

**full working rights only please**

📌 Hospitality Supervisor - Executive Corporate Floor (Sydney)
🏢 The Big Group
📍 Sydney