About the role

This is a hands-on operational leadership role working closely with the Director and field teams. You will be responsible for coordinating jobs from approval through to completion, managing employees and subcontractors, communicating with clients, allocating labour and resources, and ensuring projects are delivered safely, efficiently and profitably.

Key responsibilities
Managing the day-to-day operations of the business
Scheduling and coordinating multiple field teams across Melbourne
Allocating labour, vehicles, equipment and materials
Managing employees, subcontractors and site supervisors
Reviewing upcoming works and ensuring teams are properly prepared
Coordinating access requirements, permits, inductions and site documentation
Maintaining robust communication with clients, building managers and contractors
Monitoring job progress, productivity and labour costs
Identifying operational issues before they impact projects
Ensuring completed works are properly documented, including photos and job reports

About you
Previous experience in an Operations Manager, Project Manager, Construction Manager,



Service Manager or similar role
Experience managing multiple crews and projects simultaneously
Strong scheduling and organisational skills
Experience within construction, building maintenance, facilities, façade, access or trade services
Robust leadership and people-management skills
Valuable commercial awareness and understanding of labour productivity and job costs
Excellent communication skills
The ability to deal professionally with clients while also managing field teams
Strong problem-solving skills and the ability to make decisions under pressure
A current Australian driver's licence

About us

JLU Rope Technicians is a Melbourne-based rope access and building maintenance company delivering specialised services across commercial and high-rise buildings throughout Victoria. Our services include rope access, façade maintenance, glazing, window cleaning, caulking, painting, water ingress investigations, anchor systems and other difficult-access works.

📌 Operations Manager – Rope Access & Building Services Port Melbourne
🏢 JLU Rope Technicians
📍 Port Melbourne