Carlo’s IGA is an Australian owned and operated retail supermarket business. With 13 stores across NSW and QLD, the Group is committed to providing outstanding customer service and high-quality products to local communities.

We currently have an exciting opportunity for an experienced Full Time Assistant Store Manager to join our team at Mt Tamborine.

As the Assistant Store Manager , you will be responsible for maintaining the highest standards of product quality, presentation, and overall store performance. The successful applicant will have the prospect to operate the department with a strong sense of ownership, with the flexibility to tailor service and product offerings to meet the specific needs of the local community.

Key duties and responsibilities include:
Assist in developing and implementing the business plan for the store/department
Order stock to maintain range and maximise sales potential
Drive achievement of budgeted sales and shrinkage targets
Maintain store presentation and department layout standards
Conduct regular stocktakes and investigate discrepancies
Ensure compliance with food safety regulations where applicable
Respond to customer queries promptly and enhance overall customer experience




Manage team performance through coaching, feedback, and formal counselling where required
Ensure compliance with Work Health and Safety requirements, including manual handling and cash handling procedures

The successful applicant will have:
Proven experience in a similar Retail Shop Manager or supervisory role
Solid knowledge of grocery retail, including merchandising and sales principles
Strong customer service focus
Excellent communication and interpersonal skills
Supervisory experience in a quick-paced retail environment (preferred)
Commercial acumen, including wage control, sales budgets, rostering, and cost management
Food safety qualifications (or willingness to obtain)
Ability to engage effectively with a range of stakeholders
Strong teamwork skills, a willingness to learn, and a proactive “can-do” attitude
Ability to analyse data, forecast trends, and provide insights to drive sales strategies
Demonstrated success in planning, forecasting, and sales performance
Forklift licence (desirable but not essential)

Job Types: Full-time, Permanent

Pay: $26.00 – $29.00 per hour

Work Location: In person

📌 Assistant Store Manager Tamborine Mountain
🏢 Carlo’s IGA
📍 Tamborine Mountain