We are seeking an experienced and motivated Import Freight Operations professional to join our team. This is an excellent opportunity for a freight forwarding all-rounder who enjoys managing shipments from start to finish and delivering a high level of service to customers.

The Role

· Managing import sea and airfreight shipments from origin through to final delivery

· Receiving, checking and processing import documentation

· Monitoring shipment progress and keeping customers informed

· Coordinating customs documentation and liaising with the customs team.

· Arranging cartage, container deliveries, unpacking and final transport

· Liaising with overseas agents, shipping lines, airlines, transport providers and depots

· Managing shipment milestones and ensuring files are updated accurately

· Checking supplier invoices and completing job costing

· Resolving operational issues quickly and professionally

· Maintaining robust relationships with customers and service providers

About You

· Previous freight forwarding experience in import operations, ideally 5 years or greater.

· Experience handling both sea and airfreight shipments





· Solid import documentation and cartage coordination skills

· A good understanding of Australian customs and biosecurity processes

· Excellent communication and proven customer service skills

· Strong attention to detail and organisational ability

· The ability to manage multiple shipments and competing priorities

· A proactive approach to problem-solving

· Experience using CargoWise would be highly regarded

· Export sea or airfreight experience would be a definite advantage

What We Offer

· A varied, hands-on operational role

· The prospect to manage shipments from start to finish

· A supportive and experienced team environment

· A stable position within an established Australian Owned international freight forwarding business, whom has been in business for +40 years.

· Competitive remuneration based on experience

The successful applicant will need to obtain and supply a police clearance.

This position does not offer hybrid working or working from home.

📌 Import Freight All Rounder Operations Waterloo
🏢 Transways Logistics International
📍 Waterloo