Service Manager / Senior Service Advisor

Automotive Service Manager / Senior Service Advisor

Kyabram, VIC

Excellent Salary + Bonuses + Career Growth

Full-Time Position

Join a Workshop That Actually Values Great People

The Value Auto Group, family owned and operated and is a true customer-oriented organisation that cares about the motoring needs of the public. We have grown from small beginnings to become one of the larger group of dealerships in the state of Victoria.

The Value Auto Group are in 5 locations across North East Victoria encompassing the Toyota, Ford and Kia brands. We have used car yards in Wangaratta, Benalla, Mansfield, Yarrawonga and Kyabram.

We’re looking for an experienced Automotive Service Manager / Senior Service Advisor who knows how to keep a workshop running smoothly while delivering exceptional customer service.

This is an opportunity to join a professional, fast-paced automotive business with a robust reputation, contemporary systems, and a supportive team culture. If you’re passionate about the industry, enjoy leading from the front, and want to be rewarded for your experience — we want to hear from you.

What You’ll Be Doing
Managing daily service department operations




Delivering outstanding customer service and communication
Coordinating workflow between customers and technicians
Preparing estimates, invoices, and repair orders
Managing bookings and workshop scheduling
Supporting and mentoring service advisors and workshop staff
Monitoring KPIs, productivity, and customer satisfaction
Handling warranty and supplier communication
Creating a positive and effective team environment

What We’re Looking For
Previous experience as a Senior Service Advisor or Service Manager
Strong automotive industry knowledge
Excellent communication and people skills
Ability to manage a busy workshop environment
Organised, reliable, and solutions-focused
Experience with workshop management systems
Current driver’s licence
Leadership experience highly regarded

Why Join Us?
Competitive salary package + performance bonuses
Supportive management and great team culture
Modern workshop with strong systems and processes
Long-term career opportunity
Work with a business that values professionalism and customer experience
J-18808-Ljbffr

📌 Service Manager / Senior Service Advisor Kyabram (Australia)
🏢 Jayell Investments
📍 Australia