12 Aug
|
Zimmermann
|
Brisbane
12 Aug
Zimmermann
Brisbane
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Position Purpose
Zimmermann is excited to share a new role within our Queens Plaza Boutiquefor aVIC & Client Engagement Specialist! Acting as a Zimmermann ambassador, the role is primarily sales orientated, and will involve creating lasting client relationships with both new and existing clients. To provide exceptional service levels to ensure that clients enjoy an elevated luxury shopping experience.
The successful candidate will demonstrate a “hands-on” proactive approach and thrive working in a fast-paced team environment.
Key Responsibilities
To proactively build relationships with high value clients
To follow through on all current client leads, introducing the brand and engaging the client with the service and perks to turn a prospect into a loyal client
To achieve Zimmermann expectation in all areas of Service, Product Knowledge and Store Presentation
To attend Product training's in order to become familiar with the product knowledge, advantages and features, VM and stock presentation expectations
To ensure all communication from other stores, Zimmermann Head Office and Management is responded to in a timely manner, or as required
To utilize CRM platform to organize appointments and any service communication with clients
To created detailed client profiles on CRM platform, logging communication and setting reminders to assist in client development
Communicate with client base and local network to propose event host for in-store shopping events
Coordinate with Retail and PR team event details in line with event expectations
Host Celebrity and Media dressing appointments in store when directed by PR team
📌 Vic & Client Engagement Specialist Brisbane City
🏢 Zimmermann
📍 Brisbane