Northern Sydney | Hybrid Working

6 Month Contract | Immediate Start

Competitive Day Rate

Only Australian residents can be considered for this role and only applicants based in Sydney will be considered.

About Your Current Company

West Recruitment is partnering with a well known international organisation embarking on a significant enterprise transformation. As part of the preparation for a major organisational change restructure and ERP program, they are seeking an experienced Technical Business Analyst to complete the critical discovery, documentation and process mapping activities.

This is an opportunity to play a key role in shaping future operating models, improving IT governance and supporting organisational change across a complex enterprise setting.

About Your New Role

Working across IT and business leadership, you will analyse current processes, document future state requirements and support organisational transformation initiatives. You will engage with senior stakeholders to ensure business processes,



operating models and documentation are ready for the next phase of their business-critical program.

Key Responsibilities
Document and map key IT processes, including Incident Management, Change Management, Project Delivery, and IT Portfolio Investment and Governance.
Analyse enterprise applications and technical processes.
Review support models and identify prospects for improvement.
Assess which services should remain in-house and which should be managed by external vendors.
Work closely with technical teams and business leaders to gather requirements and challenge existing ways of working.
Support organisational transition activities as services move between internal teams and external providers.
Lead knowledge transfer activities and ensure documentation is complete, accurate and fit for purpose.
Contribute to change manage

📌 Technical Business Analyst North Sydney Council
🏢 West Recruitment
📍 North Sydney Council