Retail TechnologySupport / Assistant Looking for a role where you can own your work, solve problems, and make an impact? We’re hiring a Retail Technology Assistant to help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations. What You’ll Do - Lead store onboarding – Set up and integrate current stores into our loyalty system.
Manage POS & API integrations – Ensure smooth connections between systems and troubleshoot issues.
Work with vendors – Oversee IT aspects of vendor onboarding and manage timelines.
Support & problem-solve – Identify and fix technical issues quickly.
Bridge the gap – Communicate clearly and confidently with both technical and non-technical teams.
Document & improve – Maintain clear technical guides and suggest system improvements. What You’ll Need - Experience in technology support, integrations, or a similar role.
Understanding of APIs, POS systems,



and app development processes.
Strong communication skills – Able to explain technical details in straightforward terms.
Problem-solving and project management skills – Ability to handle multiple tasks and meet deadlines.
Ability to work independently and take ownership of tasks.
Experience creating and maintaining technical documentation.

Why Join

Us?
Hybrid work – 2 days on-site, the rest remote.
Career growth – Training, development, and clear progression paths.
Autonomy & impact – Be the go-to expert in this role.
Occasional domestic travel – Get hands-on with integrations. This is an opportunity to own a key role in retail technology while growing your career. If you're tech-savvy, a excellent communicator, and love solving problems, apply now!

📌 Retail Technology Support Melbourne (Australia)
🏢 Morgan Consulting
📍 Australia