Our client is seeking a professional and customer-focusedCustomer Experience Representativeto join their growing team on a temporary basis. This is an excellent opportunity to work with a premium business that supplies high-quality wellness products, providing outstanding after-sales support to customers.

You’ll be the first point of contact for customers, handling inbound enquiries and ensuring every interaction is positive, professional and solutions-focused.

About the Role
Manage a high volume of inbound customer enquiries
Provide exceptional after-sales support and service
Respond to customer enquiries via phone and email
Update customer information within the CRM system
Liaise with internal departments to resolve customer enquiries
Maintain accurate customer records and documentation

About You




Previous experience in a call centre or high-volume customer service role
Exceptional verbal and written communication skills
Experience using CRM systems (HubSpot experience highly regarded)
Strong computer and administration skills
A positive, friendly and professional approach
Excellent attention to detail and the ability to multitask
Quick learner who enjoys working in a fast-paced workplace

What’s on Offer
Immediate start
Monday to Friday hours
Friendly and supportive team workplace
Modern office facilities on the Central Gold Coast
Ongoing temporary assignment with the potential for longer-term prospects
J-18808-Ljbffr

📌 Customer Service Representative Queensland
🏢 Cranfield Group
📍 Queensland