Your Mission: Join a fast-paced IT workplace where your technical expertisekeeps our systems humming and our people connected. As the go-totech troubleshooter, you’ll be the first line of defence againstsystem issues, security threats, and user frustrations, making areal impact every day. What You’ll Be Doing:
Deliver responsive L1–L2 support acrossdesktops, systems, telephony, mobile devices, and AVsystems.
Administer user accounts, security policies, andconfigurations via Active Directory andMicrosoft 365.
Manage Exchange, Intune, Endpoint Configuration Manager,and MDM platforms.
Troubleshoot network issues, hardwarefaults, and software bugs with precision and speed.
Monitor and elevate cybersecurity threats, ensuring asecure digital setting.
Collaborate on IT projects, audits, and continuousimprovement initiatives.

Tech Stack

You’ll Work With
Networking: LAN/WAN, DHCP, PrintingServices, basic network troubleshooting Why You’ll Love It Here:
Salary Packaging: Up to $15,900 tax-free +$2,650 for meals/entertainment + novated leasing.
Growth opportunities: Regular training,upskilling, and exposure to enterprise-level tech.
Culture: Casual Fridays, inclusive teamvibe, and a mission-driven workplace.
Coffee Perks: Fuel your day with ourin-house coffee machine,



because great support starts withgreat coffee.
Parental Leave: 16 weeks of paidleave.

Who You Are
A tech-savvy problem solver with a passion for user supportand system reliability.
Experienced in help desk/service desk settings andenterprise IT tools.
Skilled in troubleshooting across hardware, software, andnetworks.
Cyber-aware and proactive about security bestpractices.
A team player who thrives in collaborative,service-oriented environments. Must-Haves:
Tertiary qualification in IT (Cert IV, Diploma orDegree).
SA Driver’s Licence.
DHS Working with Children Check.
NDIS Worker Screening Check. Why UnitingSA? We’re a values-driven organisation making a real difference inthe community. As part of our IDT team, your work powers thesystems that support aged care, disability services, housing, andmore. You’ll be part of something bigger-tech with purpose. We welcome applications from all community members, includingAboriginal and Torres Strait Islander peoples, people fromculturally diverse backgrounds, and people with all abilities anddiversities. Applications close:Thursday 20thAugust 2026. Our application process is mobile-friendly for your convenience.

📌 Ict Support Services Officer Adelaide
🏢 Unitingcare
📍 Adelaide