Manager - Supporting Children and Families

Lead a high-impact Family Wellbeing program supporting children and families

We're partnering with a fantastic organisation to recruit an experienced Manager - Family Wellbeing Service to lead a multidisciplinary team delivering high-quality, culturally informed, family-led support.

This is a hands-on leadership role for a confident people manager who can balance practice excellence, risk management, stakeholder engagement, and operational performance-while building a solid, values-driven team culture.

The opportunity

As the Manager, you will lead the program's model of care and day-to-day operations, with responsibility for:
Referral, intake, triage and waitlist management to meet community need
Oversight of high-risk/critical safety matters (client risk, organisational risk, escalation and response)
Coaching and supervision to strengthen practice quality and client engagement outcomes
Whole-of-service integration, linking families into wrap-around internal and external supports
Performance and reporting, including building and maintaining operational dashboards
Stakeholder engagement across key systems (e.g., Child Safety, schools, hospitals and partner services)




A robust safety culture, ensuring worker safety planning and safe field practice is embedded

What you'll bring

To succeed, you will have strong leadership capability grounded in contemporary child safety / social service practice, including:
Demonstrated experience managing larger teams and driving quality, accountability and culture
Strong capability applying and critiquing social work / child safety frameworks in practice
Proven ability to influence stakeholders and support staff to navigate complex systems
Sound judgement in risk decision-making, including working through legislative and practice "grey zones"
Confidence using data to drive performance, caseload management, and continuous improvement

Mandatory requirements

Successful applicants will need (or be willing to obtain):
National Police Check
Queensland Blue Card
Current Driver's Licence
Evidence of work rights in Australia
Willingness to travel and work in the community as required

Why apply?
$131,000 + car provided
Permanent, full-time leadership chance
Meaningful role with genuine community impact
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📌 Manager Supporting Children And Families Queensland (Australia)
🏢 Tradewind
📍 Australia