Customer Service Representative - Hunter Region
Supportive team workplace with great career pathways
Monday-Friday, 12 month contract
Full training and induction program

Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs. This is a full time, 12 month contract working in our branch network across the Hunter Region (Broadmeadow, Charlestown, Glendale and Green Hills).

About the role
Helping customers with their banking and insurance needs face to face, over the phone and online
Exploring new prospects to find the right financial solutions
Using various technologies, systems and digital platforms
Cash handling, balancing and administrative duties
Working with Branch Managers and teams to collectively achieve the goals and objectives




Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.

About you
Experience in customer service, in any industry
Available to work full-time, Monday-Friday
Demonstrated interest, experience or education relating to financial services
Cash handling experience and an accurate eye for detail
A learning mindset and ambition to build a career in the banking industry
An aptitude for technology with proficiency in MS Office programs/apps
Honest, reliable and member focused
Take pride in diligently following procedures and policy in a regulated financial environment
A flexible approach in the workplace, can take initiative, prioritise and problem solve to complete daily work requirements
A genuine desire to help people, work directly with customers as well as work

📌 Customer Service Representative Hunter Region Greater Bendigo City
🏢 Imb Bank
📍 Greater Bendigo City