This is an in office position, please DO NOT apply if you are unable to work in office 5 days a week An established B2B technology company is seeking a Software Support Specialist to join its small, hands-on team. The business develops software and hardware solutions that help organisations improve warehouse efficiency through mobile applications, barcode scanning and voice recognition technology.

In this role, you will provide technical support across a suite of mobile and server-side applications, investigate software issues and work directly with customers to resolve support requests.

Key Responsibilities
Provide support for mobile applications and associated server-side systems
Investigate, troubleshoot and resolve software support requests
Assist customers with technical issues and queries




Work with internal teams to diagnose and resolve application problems
Participate in an occasional rostered after-hours support service

About You
Experience working with C# or VB.NET
Exposure to SQL and relational databases
Solid troubleshooting and problem-solving skills
Excellent communication and customer service skills
Well organised with strong time management
Comfortable working independently within a small team
Self-motivated and willing to take ownership of issues through to resolution
Experience with Xamarin, Python, mobile applications or server-side software would be advantageous.

📌 Application Support Engineer Mount Gravatt
🏢 Trivela Talent
📍 Mount Gravatt