5d ago , from Illawarra Mercury Job Board

ND&Co;, ServiceNow partner specialising in delivering Business & Technology Solutions including scope, design, build, implement and post-delivery support services to the Corporate, Government & Not-for-Profit organisations.

ND&Co; provides staff with prospects for future qualified and personal growth and development, beyond JUST Business & Technology knowledge and know-how. To learn more, read on!

What's significant to us? The Team. One Team Serving The Customer! We know that customer service is more than doing the possible. We strive to deliver what other companies see as impossible and THAT’s what makes us different!

Please note, we are looking for Sydney based candidates.

Relevant training provided

Central Sydney CBD location

Duties & responsibilities:
Be the primary ServiceNow platform administrator for our customers
Provide expertise on technical questions related to the support and development on ServiceNow for our customers
Action and assign daily support tasks
Perform platform upgrades, releases, patches & hot fixes across ServiceNow environments




Automation focused understanding AI initiatives
Attend customer meetingsfor support, production releases, and governance
Liaise with clients & support teams to see that issues are resolved quickly
Contribute to continual improvement of the platform

Experience & attributes:
Experience as a ServiceNow platform administrator
Thorough understanding of the ServiceNow platform and upgrade procedures
Problem solving approach to take away the pain of the customer
Excellent written & verbal communication and interpersonal skills

Certifications:
ServiceNow System Administrator certification
ServiceNow CIS certifications
Other certifications advantageous

Expected remuneration.

Shortlisted candidates will have a quick 15-minute video call for introductions and then a subsequent in-person interview.

Successful candidates will sit a test to determine their skillset and platform knowledge

This role is available only to someone with minimumPermanent Residency status.
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📌 Servicenow Platform Engineer City Of Sydney
🏢 ND and
📍 City of Sydney