Trio Automotive Group is a growing Roadside Assistance and Towing company, and we are seeking motivated and customer-focused NRMA Roadside Assistance to join our team. This role offers a great prospect for individuals who enjoy hands-on work, helping customers, and being part of a supportive and skilled team.
About the Role
As an NRMA Roadside Assistance, you will provide high-quality roadside assistance and towing services while delivering excellent customer service. You will represent Trio Automotive Group professionally and ensure customer safety and satisfaction at all times.
Key responsibilities
Attending roadside assistance jobs including flat tyres, lockouts, battery replacements and jump starts
Maintaining cleanliness and presentation of allocated work vehicles
Using tablets and computer systems for job records and training
Providing professional and friendly customer service
What We Offer
Supportive and friendly team environment
Extensive onboarding and ongoing training
Flexible shift options
Opportunities for growth opportunities and development
Weekly recognition programs
Annual Christmas party and company social events
Skills & Experience
Current open car licence (Essential)
Sound knowledge of motor vehicles
Strong problem-solving skills
Computer literate and confident using smart tablets
Physically fit and capable of manual tasks
Strong work ethic and customer-focused attitude
Ability to work rotating on-call nights and weekends as part of a shared team roster
What’s On Offer
Competitive income packages for the right candidates
Regular and ongoing training provided
Stable, long-term employment with a growing organization
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📌 Nrma Roadside Assistance Ballina Shire (Ballina Shire Council)
🏢 Trio Automotive Group
📍 Ballina Shire Council
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