UNSW seeks a Student Enquiries Team Leader to oversee the Kensington and Paddington campuses with hybrid working options. The role focuses on guiding a team delivering enquiries through face-to-face, online, and phone channels across the Faculty of Law and Justice.
The successful candidate will lead up to nine staff, drive process improvements, monitor KPIs, and report on service performance, ensuring policy compliance and high-quality customer service.
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📌 Student Enquiries Team Lead Hybrid City Of Sydney (Australia)
🏢 UNSW
📍 Australia
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