Senior Contact Centre Transformation Lead New South Wales

Senior Contact Centre Transformation Lead New South Wales

12 Aug
|
ING
|
New South Wales

12 Aug

ING

New South Wales

ING is seeking a Senior Process and Change Expert - Contact Centre to own customer journeys across assisted channels, driving improvement in experience and efficiency.

Based in Sydney or Wyong on a 12-month contract, with occasional travel to Wyong; you will partner with operations, risk, technology, and product to deliver compliant, sustainable change.

Join a culture that values inclusion and practical impact, helping ING be a simpler, smarter bank.
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📌 Senior Contact Centre Transformation Lead New South Wales
🏢 ING
📍 New South Wales

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