Apac Customer Success Team Lead – Retention & Growth Melbourne

Apac Customer Success Team Lead – Retention & Growth Melbourne

12 Aug
|
Wrike
|
Melbourne

12 Aug

Wrike

Melbourne

Wrike is hiring a Team Lead, Customer Success to guide a regional team across Japan and Australia. You will coach a diverse group of CSMs and drive retention strategies to stabilize net retention and reduce churn.

You will collaborate with Product, Solutions, Sales, and Leadership to ensure a seamless customer journey from pre-sales to renewal. You will balance coaching with operational execution, tailoring playbooks for both transactional and high-touch enterprise accounts, while advancing
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📌 Apac Customer Success Team Lead – Retention & Growth Melbourne
🏢 Wrike
📍 Melbourne

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