Retail It Support Desk Analyst Melbourne (Australia)

Retail It Support Desk Analyst Melbourne (Australia)

12 Aug
|
HCLTech - Australia and New Zealand
|
Australia

12 Aug

HCLTech - Australia and New Zealand

Australia

HCLTech Australia invites applications for a Service Desk Voice Analyst role in Melbourne. You will be the first point of contact for store teams, handling incident triage, L1.5 troubleshooting, and providing quality voice support to keep trading operations running smoothly.

Ideal candidates have 2–3 years’ IT support experience, robust Windows and Microsoft 365 skills, and familiarity with ITSM tools. This is a customer-focused, retail-oriented IT role within a global technology leader.
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📌 Retail It Support Desk Analyst Melbourne (Australia)
🏢 HCLTech - Australia and New Zealand
📍 Australia

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