Audika, a Demant hearing healthcare group, is seeking a seasoned leader to coach and develop our Customer Care Representatives. You will implement training programs, monitor call quality, and drive continuous improvement across the contact centre.
The role emphasises leadership, accountability, and cross-functional collaboration to ensure outstanding customer experiences. Join a global organisation with a solid development focus, a supportive culture, and a explicit career path.
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📌 High Performance Contact Centre Leader & Coach Adelaide
🏢 Audika
📍 Adelaide
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