The Administration Officer Immunisation will provide productive booking service for all patients and provide efficient utilisation of booking time available for Consultants and Clinicians.
Position provides a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude.
About The Team
The Queensland Specialist Immunisation Service provides vaccination advice, an Immunisation Drop In clinic as well as providing Specialist Immunisation clinics to children who may have had a reaction to immunisation before or are at risk of having one, have an underlying medical condition which impacts vaccination, need to be supervised in a hospital after being immunised or have immunisation needs that can't be met in the community.
About The Role
In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values .
Your contribution will include:
Greeting patients and their families and responding to their needs
Providing a skilled telephone service
Providing directions and advice regarding locations of services/and/or patients within the facility
Provide An Efficient And Professional Administrative Support, Which Includes
To provide excellent customer focus in a friendly and helpful manner, maintain the ability to communicate clearly and confidently with parents, patients, members of the public and departmental staff both in person and over the telephone.
Undertaking administrative tasks to support patient flow, patient care and movements within the facility




Liaising with various departments with regards to resources required
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern Current South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital , Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service , our Child and Youth Mental Health Service , and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion.
CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HHS
Benefits
Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
*****% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here .
Occupational group
Administration
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📌 Administration Officer Immunisation (Brisbane)
🏢 Children's Health Queensland Hospital and Health Service
📍 Brisbane