NDIS Administration Coordinator
About the Role
We are seeking an experienced and highly organised
NDIS Administration Coordinator
to support the day-to-day operations of our registered NDIS provider.
This is a varied and hands-on role supporting
participant intake and onboarding, staff onboarding and compliance, documentation, record management, and general administration
.
You will work closely with directors, participants, families, staff, and external providers to ensure our administrative and compliance processes are efficient, accurate, and up to date.
Key Responsibilities
Manage incoming phone calls, emails, enquiries, and general administration
Coordinate participant intake, onboarding, service agreements, and required documentation
Maintain accurate and up-to-date participant records and files
Coordinate staff onboarding, induction, and compliance documentation
Monitor staff compliance including NDIS Worker Screening Checks, Working with Children Checks, licences, qualifications, and training
Follow up outstanding participant and staff documentation
Assist with compliance checks, audits, incident records, and document management
Provide administrative and scheduling support to management and the wider team
Prepare correspondence, reports, forms, and other administrative documents
Liaise professionally with participants, families, guardians, nominees, staff, support coordinators, and external providers
Maintain a high level of confidentiality, accuracy, and professionalism
Assist with improving administrative systems and processes as the organisation grows
About You




We are looking for someone who is
organised, reliable, proactive, and detail-focused
, with a strong understanding of administration within the NDIS or community services sector.
You will be:
Experienced in NDIS, disability, healthcare, community services, or similar administration
Highly organised with excellent attention to detail
Confident communicating with participants, families, staff, and external stakeholders
Comfortable managing multiple priorities and deadlines
Proactive in following up outstanding tasks and documentation
Professional, approachable, and committed to providing high-quality service
Confident using administrative systems
Able to work independently while also being a strong team player
Essential Requirements
Previous experience in administration, intake, onboarding, or coordination
Experience within the NDIS, disability, healthcare, aged care, or community services sector
Understanding of NDIS participant and staff compliance requirements
Current NDIS Worker Screening Check
Current Working with Children Check
Current Driver's Licence
Reliable vehicle
Full working rights in Australia
What We Offer
A supportive and professional team setting
A varied and rewarding role within a growing registered NDIS provider
The opportunity to make a meaningful difference to participants and their families
Ongoing learning and development opportunities
A role with genuine opportunity to grow as the organisation grows
If you are an organised and motivated administrator who enjoys working with people, systems, and compliance, we would love to hear from you.

📌 Ndis Administration Coordinator (Perth)
🏢 By Your Side Supports
📍 Perth