Clinic Operations Manager & Executive Assistant to the DirectorHelp Build the Next Chapter of ANIMAWest Leederville, Perth WA | Full time
"Working hard for something we don't care about is called stress. Working hard for something we love is called passion." – Simon Sinek
Why This Role Exists
Every thriving practice eventually reaches a point where the founder can no longer be the clinician, recruiter, leader, office manager and firefighter all at once.
ANIMA has reached that point.
We are looking for a trusted operational leader who can strengthen systems, support the administration team, and help ensure the practice continues to grow in a sustainable and values-led way.
About ANIMA
ANIMA Health Network is an established Clinical Psychology and Neuropsychology practice based in West Leederville.
We provide therapy and assessment services across trauma, neurodiversity, ADHD, autism, and complex mental health presentations.
Our team includes approximately 12 clinicians, supported by a dedicated administration and patient care team.
The Opportunity
This is not a traditional reception role.
This is not a traditional executive assistant role.
This is not a traditional practice manager role.
Reporting to the Director, Dr Ozgur Yalcin, you will help lead the administration team and support our clinicians, strengthen systems and processes and help create the operational foundations required for ANIMA's next stage of growth.
This role combines operational leadership, team coordination, systems improvement and executive support.
Core Responsibilities
Clinic Operations
Oversee the day-to-day running of the practice
Support and coordinate the reception and administration team
Monitor referrals, waitlists, cancellations and appointment utilisation
Improve workflows, SOPs and operational processes
Coordinate facilities, suppliers and administrative systems
Leadership & Team Support
Support, mentor and coordinate administration staff




Assist with recruitment, onboarding and training
Foster a calm, accountable and supportive culture
Follow up on action items and help maintain operational momentum
Executive Support
Manage priorities, projects and key initiatives for the Director
Coordinate meetings, communications and follow-up actions
Draft policies, documents and business communications
Assist with reporting, presentations and planning
Growth & Development
Support clinician recruitment and onboarding
Assist with marketing and referral initiatives
Support ANIMA's training and education activities
Help build the systems and infrastructure required for future growth
Essential Experience
You will have:
Previous experience in healthcare administration (psychology, psychiatry, allied health or specialist medical preferred)
Experience leading or coordinating administration teams
Strong understanding of Medicare billing, referrals, appointment scheduling and patient communications
Experience improving systems, workflows and operational processes
Excellent organisational and communication skills
High levels of professionalism, discretion and accountability
Experience with Halaxy, Microsoft 365, Teams, SharePoint, Xero and AI productivity tools will be highly regarded.
Why Join ANIMA?
Work directly with the Director and have genuine influence over how the practice operates
Join an established and well-regarded Clinical Psychology and Neuropsychology practice
Be part of a supportive and values-led team
Help shape the next phase of growth
Work alongside Hachi, our resident therapy dog and unofficial Head of Employee Wellbeing
Salary
Competitive salary package starting at $80,000+, negotiable based on experience and capability.
How to Apply
Please submit your CV and a brief cover letter outlining:
Your healthcare administration experience
Your experience leading or coordinating administration teams
Why this role interests you
Shortlisting may commence before the closing date.

📌 Clinic Operations Manager & Executive Assistant To The Director (Perth)
🏢 ANIMA Health Network
📍 Perth