About the role:
We are seeking a highly organised, customer-focused and proactive Site Support Officer to join our Townsville team on a full-time or part-time basis.
In this role, you will provide front-of-house, administrative and operational support, and your ability to build positive relationships, anticipate needs and manage competing priorities will be key to your success.
This is an excellent opportunity for someone who enjoys working with people, takes pride in delivering outstanding customer service and thrives in a dynamic environment.
The role also includes invigilation of student examinations, with full training provided.
We understand the importance of flexibility and can offer reduced hours or some flexibility around start and finish times for the right candidate.
Is this role for you?
Our ideal candidate will have the following:
A recognised qualification in an administrative discipline or equivalent experience.
Experience in a similar role in an educational setting will be highly regarded, along with knowledge of student management systems and online learning platforms.
Excellent interpersonal and customer service skills, with the ability to display a courteous and professional manner at all times.
Ability to manage administrative and financial processes, including invoice and purchase order management, and coordinating travel and accommodation bookings.
Intermediate knowledge of Microsoft 365 applications and the ability to become an effective user of new computer systems.
Demonstrated ability to deal with sensitive issues and maintain confidentiality.




Ability to interpret and apply legislation, regulations, policies and procedures.
Preparedness to undertake training as required.
What we can offer you:
A diverse and rewarding position where you will offer key support to our students, staff and stakeholders.
An environment that supports a high performance, supportive and inclusive culture.
Flexible work arrangements.
A Health and Wellbeing program including access to two days flexible leave per year and access to our Employee Assistance Program to support you and your family.
Corporate discount with a private health fund.
Salary sacrificing for superannuation and novated car leases.
Professional development opportunities.
Working at Aviation Australia:
Aviation Australia was established by the Queensland Government as a training organisation in **** to support the growth and development of the aerospace industries.
During the last 24 years, the company has delivered training both nationally and internationally to many thousands of aviation professionals worldwide.
As a world class organisation,



the training outcomes delivered by Aviation Australia are recognised by the Australian Skills Training Authority along with national and international airworthiness regulators.
At Aviation Australia we strive to live by our values Safety at the heart of everything we do, working together, being accountable, acting innovatively, and delivering on our customer's needs.
Our workplace offers a genuinely flexible working workplace where we recognise the value of an inclusive and diverse workplace.
Our people are empowered to strive for excellence and succeed.
We encourage applications from Aboriginal and Torres Strait Islander people as well as women, people with a disability and people from culturally diverse backgrounds.
If you identify with any of these groups and need assistance with your application, please contact the People and Culture team via email ****** and one of our team members will contact you to assist.
Please refer to the full job description available under 'Join the Team' on Aviation Australia's website for further information about the role, duties and selection criteria.
Successful candidates must be willing and able to obtain and maintain a valid Working with Children Check (WWCC) for the relevant state of employment in Australia.
To apply: please click on the Apply for this job button and include the following:
A current resume
A cover letter (no longer than 2 pages)
Only applications from candidates with the legal right to work in Australia will be considered.
Please note, shortlisting may commence prior to the closing date.

📌 Site Support Officer - Townsville
🏢 Aviation Australia
📍 Townsville