Job Role: Employment Consultant – Drug and AlcoholLocation: Hamilton, Newcastle NSW (Excellent public transport links, close to train station)Salary: $71,867 per annum plus salary packaging and superannuation for candidates without industry experienceUp to $75,000 per annum plus salary packaging and superannuation for candidates with Employment Services experienceOverall package value up to approximately $95,000 depending on experience and benefitsContract: Permanent, Full-TimeRole Overview:We are recruiting motivated and customer-focused employment consultant to join a growing team delivering the Workforce Australia (WFA) programme in Hamilton, Newcastle.As an Employment Consultant, you will support participants with disabilities, injuries, health conditions and other barriers to employment, helping them move towards sustainable and meaningful careers.
Through personalised coaching, tailored action planning and strong employer engagement, you will play a vital role in helping individuals achieve long-term employment success.This role is ideal for candidates from Employment Services, Recruitment, Community Services, Disability Services, Health & Wellbeing, Customer Service, Sales or Case Management backgrounds who are passionate about changing lives through employment.Key Responsibilities:Participant Engagement & Case ManagementManage a caseload of approximately ******* participantsConduct individual appointments to understand aspirations, skills and barriersDevelop personalised employment plans and progression pathwaysSupport participants to prepare for, secure and maintain employmentDeliver ongoing coaching,



motivation and practical employability supportEnsure participants meet programme requirements and remain actively engagedEmployment Support & Job OutcomesSupport participants with:CV developmentJob applicationsInterview preparationJob search activityConfidence buildingIn-work supportIdentify and address vocational and non-vocational barriers to employmentWork towards monthly placement and outcome targetsSupport sustainable employment outcomes through regular follow-up and engagementEmployer Engagement & Reverse MarketingDevelop relationships with local employers and recruitment partnersReverse market suitable candidates to employersIdentify employment opportunities that align with participant goals and capabilitiesPromote the benefits of inclusive hiring practicesSupport employers throughout the recruitment processCompliance, Administration & PerformanceMaintain accurate participant records and activity notesManage programme compliance and contractual requirementsUtilise internal systems and CRM platforms effectivelyAchieve agreed KPIs relating to placements, outcomes and participant engagementEnsure all paperwork and activity is completed to required standardsEssential CriteriaExperience in a customer-facing,



target-driven environmentStrong communication and relationship-building skillsExperience managing competing priorities and workloadsAbility to motivate and support individuals from diverse backgroundsStrong administration and IT skillsResilient, positive and solutions-focused approachAbility to build confidence and trust with participants and employersCommitment to achieving positive employment outcomesDesirable CriteriaExperience within:Workforce AustraliaDisability Employment Services (DES)Employment ServicesRecruitmentCommunity ServicesDisability SupportCase ManagementExperience managing participant caseloadsExperience with reverse marketing and employer engagementCertificate III or above in Employment Services, Community Services, Disability Services or related fieldPersonal AttributesPassionate about helping people succeedPositive and resilientMotivated by achieving outcomesStrong problem-solving skillsProfessional and adaptableTeam-oriented with a customer-first mindsetBenefitsSalary packaging benefitsSuperannuationStructured induction and trainingOngoing professional developmentCareer progression opportunitiesSupportive team environmentModern office location with excellent transport linksHow to ApplyFor more information or to apply for the Employment Consultant role, please contact:Craig Doyle*************** (WhatsApp)****** Types: Full time, PermanentPay: $71,****** – $95,****** per yearBenefits:Extended annual leavePaid volunteer leaveSalary packagingWork Location: In person

📌 Employment Consultant – Drug And Alcohol (Newcastle)
🏢 Parkhouse Bell Australia
📍 Newcastle