About the Market Operations Branch
The Market Operations Branch plays a central role in shaping a safe, diverse, and high-quality NDIS provider market.
It consists of three core teams:
Provider Registrations
Audit and Monitoring
Worker Screening and Market Coordination
These teams work together to register providers, assess and monitor auditors, and lead NDIS worker screening nationally.
Please specify in your Statement of Claims, which role(s) you would be interested in.
Provider Registration
The Provider Registration team performs a wide range of activities designed to develop a diverse, vibrant and high-quality NDIS market supporting NDIS participants.
The team manages the registration process that incorporates the NDIS Practice Standards and suitability assessments and administers the national audit scheme.
Further, the team provides education, guidance, and best practice information to NDIS providers to support compliance with registration requirements.
Audit and Monitoring
The Audit and Monitoring teams supports the delivery of the NDIS Commission Approved Quality Auditor Program.
The team ensures high-quality audit services that provide robust assessments of NDIS providers, conformity with the NDIS practice Standards and provider compliance with their registration related obligations.
Worker Screening and Market Coordination
The Worker Screening & Market Coordination team is responsible for delivering high-quality support for participants and providers through national operational leadership of NDIS worker screening, data custodianship of the NDIS worker screening database, facilitating the use of worker screening information to manage risks for participants and managing publication of Commission compliance and enforcement decisions.
The key duties of the position include:Role Overview
APS6 senior officers within the Market Operations Branch play a key role in supporting the NDIS Commission's regulatory functions delivering complex regulatory, operational,



policy and project activities that contribute to a protected, diverse and high-quality NDIS provider market.
Working under limited direction, senior officers apply their technical expertise, professional judgement and understanding of legislative and policy frameworks to manage complex matters, provide strategic and operational advice, lead projects and initiatives, and support evidence-based decision-making.
Senior officers engage with a broad range of internal and external stakeholders, contribute to continuous improvement activities, identify and manage risks, and support the effective delivery of the Commission's regulatory functions.
Depending on the team, officers may undertake activities relating to provider registration, audit and monitoring, worker screening, market coordination, information management, compliance, policy development or program delivery.
Duties may include, but are not limited to, the following:
Manage complex operational, regulatory, policy, or project activities, applying sound judgement, legislative knowledge and established procedures to deliver high-quality outcomes.
Analyse and assess complex matters, identify and respond to emerging risks and issues, and provide evidence-based recommendations to support defensible decision-making and regulatory outcomes, consistent with legislative and policy requirements.
Lead or contribute to projects, business improvement initiatives and strategic activities, ensuring deliverables are achieved within agreed timeframes and quality standards.
Develop and maintain productive relationships with internal and external stakeholders, including providers, auditors, government agencies,



and other regulatory partners, and provide advice and technical expertise to colleagues, managers and stakeholders on legislative, operational and policy matters.
EligibilityIt is desirable for the occupant to have:
Knowledge and experience in contemporary regulation and risk management in a government setting (preferably in a licensing or registration environment) and how it applies in the context of disability and human-rights
Proficiency in the use of common office software, such as outlook, office suite, and MS teams, and the ability to learn and apply role specific systems to support provider registration activities and identify opportunities for business improvements
Can interpret and apply the NDIS act, rules, and quality and safeguarding framework, contributing to policy development and project delivery.
Getting to know the National Disability Insurance Scheme (NDIS) Quality and Safeguards CommissionThe NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community.
As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and safe supports or services, including those received under the National Disability Insurance Scheme (NDIS).
The NDIS Commission encourage applications from people with disabilities, LGBTQIA+ people, women and people with diverse linguistic and cultural backgrounds.
The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery.
The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.

📌 Senior Registration Officer / Senior Audit Officer / Senior Registration Monitoring Officer / Senior Project Officer (Perth)
🏢 NDIS Quality and Safeguards Commission
📍 Perth