An exciting opportunity exists to join a well-established international organisation renowned for its innovation, quality products and industry leadership.
With a long-standing reputation for delivering exceptional products and services across the Building & Infrastructure, Transportation, Consumer Goods and Industrial sectors, this global organisation continues to set benchmarks in customer service and technical excellence.
We are seeking a proactive and detail-oriented individual to support a busy and collaborative team in a varied and rewarding role.
Key Responsibilities
Coordinate and maintain marketing collateral and supporting documentation
Respond to and assist with customer enquiries
Liaise with the sales team and other internal departments to ensure seamless service delivery
Assist customers with product and service-related queries, troubleshooting where required
Prepare and distribute weekly and monthly reports
Ensure timely follow-up of customer requests and outstanding actions




Provide administrative support for projects and customer service initiatives
Assist the Customer Service Manager with general administrative duties
Skills & Experience
Previous experience in a customer service, and administration
Excellent organisational and time management skills
Exceptional attention to detail
Strong problem-solving and troubleshooting abilities
Outstanding verbal and written communication skills
Intermediate to advanced Microsoft Office skills
Experience using SAP or similar ERP systems (preferred)
The ability to work effectively in a fast-paced environment and manage multiple priorities
What's on Offer?
Immediate start
5-month temporary assignment with potential for temp to perm
Supportive and collaborative team workplace
On-site parking
Competitive hourly rate, negotiable based on experience
Opportunity to work with a respected global market leader
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📌 Admin/Customer Service Officer (Melbourne)
🏢 Micale Recruitment
📍 Melbourne